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Frequently Asked Questions

Here you will find answer to the most common questions we get asked, click on the headings to get the answers you need.

This can depend on many factors but the average build time from brief to going live is 4-6 weeks.

This can be quicker if you have all the assets required ready to go and may take longer should there be a delay in gaining all the information or in the case of major scope changes along the way.

NOTES:

  • Gathering information / assets (eg: copy, images, videos etc) is the most common reason a website takes longer than it should. The more prepared you are with this information the quicker the build time.
  • We have a comprehensive development questionnaire that will help you gather this information.

All websites built after January 2019 are built using the WordPress platform which us universally known as the best, most flexible platform available.

For very small sites we can look at alternate, simpler platforms but we prefer WordPress due to its extensive functionality and reliability.

Yes! Every site we build is mobile device friendly/responsive, meaning your website will look as good as it does on your desktop computer across all phones, tablets and mobile devices.

NOTE: Do not engage a web developer who does not offer this. With the use of mobile devices constantly rising combined with the importance Google place on websites being responsive, mobile responsiveness is key to your website’s success.

For a very basic website, prices can start from just $900. Due to the many variables involved, we quote on each site individually.

We take into consideration many factors including:

  • Do you have an existing website?
  • Is your new site a complete rebuild or a revamp of an existing site?
  • What assets / material do you have ready to go eg: copy, images etc.?
  • What style of website do you need eg: Essential. Enhanced, Ultra? See options here, WEB SERVICES.
  • What is your time frame?
  • What design style do you want to achieve?

The best thing to do is CONTACT US us for a quote tailored to suit your exact business goals & budget.

Regular Arrangement:

  • We invoice 40% of the total fee upfront to commence the build.
  • The 60% balance is invoiced on completion of the site.
  • Payment terms are 7 days from invoice.

Special Circumstances:

We understand small businesses and recognise that cash flow is often a hinderance in embarking on marketing projects like a new website.

We want you to succeed online, so if required, we can negotiate a payment plan where we invoice you a set amount per month over a set number of months.

We usually complete the build in less time but bill you over an agreed period.

To ensure optimum security and efficiency of your site, we highly recommend that your website is backed up and all plugins are updated at least monthly.

We can provide this service for you at $65 per month. This fee includes any minor tweaks you may wish to make to your site.

For more extensive work after completion of your site, we would quote on an as needed basis.

You are welcome to manage your own backups and updates. If this is the case, there are no ongoing fees.

TIP: A website should be integrated into your existing and long-term business goals and not considered a one-time marketing expense. Budget for the initial cost of website design and development, but also keep in mind that you may want to change or update your website just like you make changes and updates to your business direction. A website that isn’t maintained and updated doesn’t do much for your image.

Yes of course. If you require any ongoing support, we are here for you.

We can tailor support services to suit your exact requirements. Please contact us to discuss further.

Your domain name is essentially your website’s online address and is the first step to getting your business online. So, yes you will need a domain name to create a website.

Your domain name is the address people type in to their browser to find your website eg: www.keewebsites.com.au typed in finds this website.

You can register many types of domain names including; .com, .com.au, .net.au, .org.au, .id.au, .eu, .co.uk, .asia, .nz. etc. Most businesses based in Australia will register a .com.au domain name but we can help you decide on what is best for you.

Domain names vary in price depending on who you register with and what your actual domain name is. An average price in Australia for a general name is around $40 for 2 years registration.

It’s also important to consider that a domain name will be available in many formats. It is advisable to reserve the top two or three formats to ensure that other businesses cannot purchase the same or a similar domain.

Following are a few examples that you may consider purchasing.

www.yourdomainname.com.au
www.yourdomainname.com
www.yourdomainname.co

If some of the above domain types are not available when using your business name then it’s important to understand there may be other businesses that have the same or similar name to you. It is worth researching who they are so there is no confusion when it comes to people searching for your products or services.

NOTE: Keep in mind when you are purchasing a domain name:

  • Is it easy to spell?
  • Does it fit with your company product, service or name?
  • If it’s a long name, will it show up well when used in printed advertising? 

Recommended Domain Registrar:

To protect your IP, we recommend you buy your own domain name, so you own this name and it is registered in your name.

We recommend Australian Company Dream IT for affordable domain name registration and affordable hosting packages. Click here to visit the DREAM IT WEBSITE.

If you do not wish to do this or need help purchasing a domain name, we can assist and will quote on demand. Prices depend on the actual domain name you are wanting to buy. Please CONTACT US for assistance.

We recommend you purchase your own website hosting packages.

We highly recommend Australian Company Dream IT for domain name registration and affordable hosting packages.

Click here to visit the DREAM IT WEBSITE.

If you do not wish to do this, we can certainly assist you. Hosting packages start from $5 per month.

Please CONTACT US for assistance.

Search Engine Optimisation done properly using the most compliant and up-to-date techniques is science on its own and one we don’t claim to be experts in (like many developers do).

All of sites are built in a Search Engine complaint way and include basic SEO.

But for a more comprehensive SEO program we can quote on request.

Well written copy helps build an understanding of your brand, inspires trust and creates growth.

The right copy is a key component of your website’s success and we can help you achieve this.

CONTACT US to discuss pricing and options.

Yes, we can. Like your copy, images are very important to properly reflect your brand.

We can assist you in finding photographers near you to gain all the imagery you may need.

We can also assist in helping you find suitable stock photography. Any stock images are charged on demand.

CONTACT US to discuss pricing and options.

The following gives you a general idea of the process we follow to build websites.

  1. We conduct an initial consultation to ascertain your vision and requirements and to ensure we can assist you.
  2. We send you a Web Development Questionnaire for you to complete.
  3. On receival of the completed questionnaire we send you a detailed quote and time frame.
  4. On acceptance of the quote, we commence working with you to gather all the assets we require to get the build underway.
  5. On receival of all assets from you, we commence the build process.
  6. We regularly update you with design proofs for your feedback.
  7. Upon approval of the overall design, we complete the backend build and enter all off your copy, images etc so the Website is complete and ready to go live.
  8. Upon your final approval, your Website goes live online. Exciting!
  9. We train you on the backend editing system if you want to be able to self-edit the site.
  10. You watch your business grow!

There are numerous way to track your website visitors and the performance of your site.

Two of the most common methods are via Google Analytics and Facebook.

We can install your Google Analytics code and a Facebook Pixel on your site so you can be tracking your website visitors.

This not only gives you great insights but allows you to start targeted marketing campaigns in the future.

We will discuss all of these options with you. Adding these codes is included in your website quote.

Yes! Check out Our Clients page here to see our recent works and read some testimonials.

If you would like more information on any of the projects or clients, please contact me to discuss further.

Rest assured your website is 100% yours.

We have heard horror stories of web developers claiming ownership of clients’ sites once they had built them.

This is NOT how we roll. The site is 100% yours and you are free to change it, move it or take it down at any time you choose.

Yes, we can.

We can help you develop and define your brand including logos, key messaging etc.

CONTACT US to discuss pricing and options.

Please CONTACT US to kick off your project.

We will scope out your exact requirements to esnure we can help you then guide you through the most efficient, effective and measurable web development plan to suit your business and budget.

Our no-fuss approach will have your business online quickly and easily so you can get on with running your growing business.

If you cannot find an answer to your question, we would love to hear from you!

Please do not hesitate to CONTACT US with a specific question and we will get back to you.

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